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Construction Industry HR (CIHR) is one of a very few dedicated, outsourced HR and Business Consultancies in the UK who provide expert advice to the construction industry.

About CIHR

With our in-depth knowledge and expertise of the construction sector, we fully understand your need to be able to access support services with the flexibility to adapt to the daily changes and challenges you face. In an industry where skills are diminishing with each new generation, implementing good HR practices in construction now will give you a competitive edge in securing business success for the future.

Who we are

As a family-run business, we’re committed to building long-lasting and positive working relationships. HR can be a serious subject, but our clients tell us that they value our relaxed and engaging approach. We aren’t afraid to ask challenging questions or be straight-talking in our advice, but we also pride ourselves on being really friendly, down-to-earth, and fun to work with.

The need for HR in the construction industry

HR isn’t just for office workers or large companies; it’s vitally important for any company that has employees. With people being a company’s biggest asset, HR has a huge role to play and even more so when you consider these facts about employment in the construction industry:


Construction is one of our major employers with approx. 3.1 million or 9% of the workforce employed in the industry.

Of the current UK construction workforce, 32% are aged over 50. This provokes issues surrounding retirement and health.

Despite the overall size of the construction industry, the workforce remains one of the least diverse with 86% of construction workers being male and 94% of white origin.

The critical challenges facing the construction industry

Although there are new challenges facing the construction industry caused by the after effects of Brexit and Covid-19, there was already a steady growth in critical issues that emerged over the last 10 years.

 Some of the factors impacting the industry are:
  • Not implementing the same advancements in technology and digitalisation as other industries.
  • An aging workforce leaving the industry and a significant lack of skilled workers coming up through the ranks to replace them.
  • Margins permanently squeezed impacting on quality and productivity.
  • A continuing poor image and perception of the industry.
  • The supply chain not allowing an equal share of overall future projects with the SME level losing out.
  • A lack of governing bodies and associations pulling together in the same direction, causing segmentation in ideas, approaches and action plans.

The construction industry is at a critical crossroad. There’s a lot of work to do to find solutions to all these problems before it gets too overwhelming to manage and permanently damages the sector

In 2016, the construction sector had a turnover of around £370 billion adding £138 billion in value to the UK economy (or 9% of the total), so it’s crucial that things start to change.

A lot of great work is already being done and significant in-roads have been made in the past 5 years towards creating a better future. If we can continue to re-image construction with the right focus on the important matters, the future of the industry can secure economical confidence for the next generations.

Supporting the entire construction industry from vision to completion

The construction industry is a highly multi-faceted sector. Whilst there is still a perception that “construction” means just construction sites and their workers; our support services encompass the entire industry including a heavy link with the fenestration sector. From vision through to completion, we help every business that’s involved at any point of the entire build journey.

Our current clients range from a new start-up with 2-3 people through to multi-national organisations. Our support covers the entire spectrum of HR, Compliance, Training & Development and Business Growth.

With our extensive experience in the construction industry, we understand the many challenges that come into play when delivering effective HR services for companies in this sector. We’ll be a trusted partner by your side to support you through everything your business may face including:

  • Lack of skillsets
  • Flexibility of labour
  • Migrant worker processes
  • Multi-site management
  • Shift working practices
  • High turnover
  • Delays in production
  • Health and safety
  • Quality
  • Budgeting

Whenever you need us, we’ll step in to guide you through the complexities and ease the burden. 

Our construction industry HR packages

Different business types within construction need a varied approach to HR challenges and their respective solutions, so we separate our packages according to the very nature of your core activity and to the level you need. You can trust that we will never advise you to do anything that wouldn’t work in your particular facet of the industry. Our experienced team will always know the best solution for your respective part of the sector and advise you accordingly.

How we support construction site-based businesses:
  • Recruitment of workers 
  • Documentation to support the legalities of employing workers on PAYE 
  • Sub-contracted and self-employed contract worker documentation
  • Induction, onboarding and employee retention
  • HR project management (multi-site planning)
  • Practical skills training and qualifications for construction workers.
  • Health & Safety, environment and quality advice and audits
  • Payroll, accounting and bookkeeping
  • Exclusive health care and worker wellbeing packages
  • Conflict management & dispute guidance
  • Management training
  • Women in construction training 
  • Employer compliance 
  • Access to construction network – for retained clients only (revenue generating introductions)
  • Receptionist / administration function

We can also provide a range of standard business templates for you to use for a wide range of processes. Or, if needed, we can create bespoke versions that incorporate your specific needs. Templates are available for:



Health and Safety


Customer and Suppliers

How we support professional and support companies within the construction industry

(non-site based)

Through our parent company Lanes, we provide full HR services and consultancy to construction
based professional and support companies in the following areas:

  • Contract, T&Cs & Policy design
  • Job Analysis  / Design
  • Person specifications
  • Recruitment Campaigns
  • CV sifting – Shortlisting
  • Interviewing
  • Interview Guidelines & Training
  • Recruitment Administration
  • Reference checking
  • Starter Packs
  • Onboarding Employees
  • Induction Programmes
  • Appraisal Design and Implementation
  • Performance Development Planning
  • HR Advice
  • Competency Frameworks
  • Training Needs Analysis
  • Succession Planning
  • High Potential Employee Development
  • Structured Career Pathways
  • Managing Underperformance
  • Mentoring Programmes
  • Independent 180/360 assessments
  • Employee Satisfaction Surveys
  • Disciplinary Advice & Support
  • Grievance Advice & Support
  • Flexible Working Applications
  • Family friendly Policy Advice
  • Managing Conduct Issues
  • Managing Underperformance
  • Employee retention strategies
  • Specialist HR & Legal Advice
  • Employee Forum Groups
  • Managing Culture Change
  • Retirement Management
  • Capability Management
  • Conflict Management
  • Managing Redundancy Processes
  • Company Restructuring
  • Start ups / Closures
  • Managing the TUPE Process
  • Proactive HR Advice
  • Negotiation Services
  • Mediation Services
  • Individual/Collective Dispute
  • Tribunal Preparation

Let's Chat


We’d love to talk to you about Lanes HR.

Email us